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CBL Speeds Data Recovery Service With New OC3 Connection

Data Recovery Article: IT Support News – October 20, 2002

By Derek Rice

CBL Data Recovery Technologies Inc., a provider of computer data recovery services, has added remote capabilities by adding an OC3 connection to its research center here.

According to Bill Margeson, president of CBL, the new connection’s speed is several times faster than a T1 line, which will enable CBL to return recovered data to its clients much more efficiently.

“The speed of our new OC3 connection is equivalent to 84 T1 lines, allowing us to provide remote recovery solutions between Armonk and our clients worldwide,” Margeson says.

Companies that want to stay competitive in this volatile market, Margeson says, can’t afford to have their systems down for very long. When those systems do come back online, if data isn’t intact, then no business gets done. And no work means no revenue.

“When a catastrophic failure hits a company’s data, the costs begin mounting immediately,” Margeson says. “Employees who should be busy are idle while the work piles up. Products aren’t shipped, payments aren’t processed and salespeople dealing with customers are suddenly tongue-tied and stuck for answers. Our emergency service offered in this area brings companies back to life in short order.”

In a recent report, Gartner says companies will need to reduce the time it takes to recover critical processes and application systems to 24 hours by 2003. Non-critical systems will need to be back up in four days.

With offices and labs in Toronto, Singapore, England, Germany, China, Barbados and Brazil, CBL offers customers a no recovery, no charge policy for lost data. Depending on the criticality of the data, customers can choose to have their data returned on CD or via the new broadband line.