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Toshiba's Data Recovery Advantage Program Provides Customers With Data Recovery Protection From Hard Disk Drive Failure

MARKHAM, ON—August 21 2003 /CNW/ — Notebook computer users can breathe a sigh of relief today as Toshiba of Canada Information Systems Group (Toshiba ISG) launches its Data Recovery Advantage Program, a new service that offers coverage including recovery for every data loss condition including physical damage, human error, software error and virus contamination.

Developed in partnership with CBL Data Recovery Technologies Inc. (CBL) of Markham, a leading international provider of computer data recovery services, the cost of the program is $149 for units that come with a three-year warranty and $389 for units with a one-year warranty and includes two years of warranty coverage under the Toshiba Extended Protection Plan, with no additional or hidden charges. The Toshiba Data Recovery Advantage Program is perfect for today’s corporate customers, small business and home users who rely on the data stored on their computers.

“Virus contamination, software errors or even worse problems can happen to the most skilled computer user,” said Mary Ann Yule, Vice President of Marketing, Toshiba ISG. “Along with quality products, Toshiba customers deserve reliable service and the peace of mind that comes with data protection. We have created the Toshiba Data Recovery Advantage Program to ensure that our customers, no matter where they are working, receive the support they need from Toshiba.”

“Our partnership with Toshiba’s innovative program is a great step towards giving their customers peace of mind and safeguarding their critical data,” adds CBL President Bill Margeson. “With more than 10 years experience, CBL is focused on providing best-in-class data recovery services and delivering peace-of-mind to Toshiba’s customers with the confidence in our collective ability to recover lost data. By having immediate access to our data recovery professionals, the likelihood of their data being recovered before the data is lost forever increases dramatically.”

Customers who purchase a Toshiba notebook can also purchase the Data Recovery Advantage Program for three years of coverage which includes unlimited data recovery incidents during the coverage period without exception. In addition, this low-cost peace-of-mind data protection program offers a three-day turnaround nationwide.

The Data Recovery Advantage Program is the newest service program among Toshiba ISG’s service and warranty programs including SystemGuard Accidental Damage Protection, Data Migration Program, Notebook Express Depot Service, Toshiba Extended Protection Plan, and ON.CALL Warranty Program. For more information on Toshiba ISG’s service and warranty programs, please go to www.toshiba.ca/support.

About CBL Data Recovery Technologies Inc. (www.cbldatarecovery.com)

Founded in 1993, CBL Data Recovery Technologies Inc. is the leading independent provider of data recovery services and software. CBL employs proprietary techniques to recover data from storage devices including hard drives, tapes, RAIDs and external storage media. CBL offers services through its global network of data recovery laboratories, offices and authorized partners. In the United States, CBL has data recovery laboratories in Armonk, New York; Atlanta, Georgia; San Diego, California, and Houston, Texas.

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