How Well Something Works (After I Decide to Fix It) - an xkcd comic
16 May 2018
A humorous post about repairs from popular webcomic xkcd. We made a small edit.
Does Your Computer Vendor's "Service Recovery" Include Your Data?
12 September 2008
Have you ever had the occasion to call a vendor to express your dissatisfaction with its product or service that you purchased? What reaction did you get from the staff? Did they pay you lip service and simply ignore your complaints? Did the vendor live up...
